Mohammed AL-Qubtan: The impact of ICT on Society (1)

Online Shopping

1- Define online shopping.

A: Its an electronic commerce application that:

1- Businesses use with each other.

2- Business offers services or goods directly to the customers.

2- Identify Pros and cons for Business and customers.

For Customers:

Pros: 1- They can use it anytime, since its available 24 hours per a day.

2- There are different and many options for goods and services which may be not available in the customer country.

3- They can use it in home, since there is no need to go to the shop and buy from it.

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Cons: 1- You cannot check the quality of the product.

2- You may need to provide more money for the delivery and shipping.

3- The item may look different in the online website to what the actual item look like.

3- Identify Pros and cons for Business.

Pros: 1- Less stuffs needed

2- Can quickly change prices when needed.

3- Can highlight and show the most wanted products.

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Cons: 1- It costs a lot of money to design an attractive and easy-to-use website.

2- If the website goes down, the business stops.

3- A lot of online fraud, risk of losing money of sales.

4- Online shopping process.
A) Explanation:

1- Purchasing goods:

There are four main steps for purchasing goods:

A- Decide which online shop to use:

The most important thing is to choose a trusted website which sells what you need.

B- Browsing product categories:

Choose the category that you want. For example if you wanna a computer, click on " Electronics "

C- Using the virtual shopping basket:

He can record or keep all his wanted items in the basket or cart, and he can add or remove from it too.

When the customer finishes, he goes to check-out stage.

D- Going to check out:

He has to register and then choose the method of payment.

Then he choose how the goods will be delivered and confirm the order.

5- Identify security issues.

In order to protect the customers from the hackers, personal data and payment details are encrypted when they are transferred over the internet.

Done by: Mohammed Al-Qubtan

Class: 12/A

References:

1- Teach-ict

2- Applied ICT book

Monday 10 February 2014